Dettol Frequently Asked Questions
How can we help you? Here you can find our most frequently asked questions. If you can’t find the answer to your question, please use the search bar on our website or contact us.
Our cleansing products are specifically designed to disinfect. For example Surface Cleanser kills 99.9% of bacteria and viruses*. Our cleaning products are specifically designed for high cleaning performance. For example, our Multi Purpose Cleaner, additionally to is antibacteria properties, tackles tough kitchen grease and bathroom dirt.
According to the in vitro study done by Microbac (an external laboratory in the US) in 2020, certain Dettol products* are proven to be effective in killing 99.9% of the new coronavirus under test conditions. Test data is only for reference. *Includes Antiseptic Liquid (EN14476:2013+A2:2019, at 1:50 dilution with a contact time of 5 mins); Bar Soap (ASTM E1052-20, at 16% dilution with a contact time of 1 min); Hand Wash (ASTM E1052-20, at 25% dilution with a contact time of 1 min); Instant Hand Sanitizer (EN14476:2013+A2:2019, undiluted with a contact time of 1 min); Laundry Sanitizer Lavender (EN14476:2013+A2:2019, at 1:50 dilution with a contact time of 15 mins); Floor Cleaner (EN14476:2013+A2: 2019, at 1:16 dilution with a contact time of 5 mins); Disinfecting Surface Wipes (ASTM E1053-11, neat at 105 secs contact time); Disinfectant Spray (EN14476:2013+A2:2019, neat at 5 mins. contact time); Surface Cleanser (EN14476:2013+A2:2019, neat at 5 mins)
Health & Allergies
We have some products such as our Surface Cleanser Spray & Cleansing Surface Wipes which are perfectly suitable for children’s equipment. Please visit the product description for the product in question to learn more.
Packaging & Purchasing
We urge consumers to recycle our packaging where possible.
We are committed to removing and reducing our use of single use plastic packaging wherever possible to help address and reduce the effect it has on our planet. To learn more about our sustainability efforts, read more here: https://www.dettol.com.hk/en/dettols-purpose/Sustainability-Efforts
To find out where you can purchase our products, please visit the “BUY NOW” pages to learn where it’s available.